Rapid dispatch to Vancouver. Typical travel is about 35 to 55 minutes depending on traffic
IICRC Certified CrewsDocumented restoration process
24/7 ResponseA real person answers
30+ Years of ExperienceFull-service restoration
Insurance CoordinationWe work directly with your insurance
Fire Damage Restoration in Vancouver
Why fast action protects the property
After the fire is out in Vancouver, acidic soot, smoke residue and firefighting water keep damaging finishes, contents and indoor air. Securing the building and starting professional cleanup quickly reduces secondary damage.
Unsafe openings
Broken doors, windows and roof sections leave the property exposed until emergency board-up is complete.
Soot keeps reacting
Acidic soot can permanently stain metals, stone, glass and finished surfaces when it sits.
Smoke travels
Fine smoke particles move through wall cavities, HVAC systems and rooms far from the visible fire.
Water damage follows
Hose water and sprinkler discharge can soak flooring, walls and contents after the flames are controlled.
Odour needs source removal
Deodorizing works only after soot and charred materials are removed or properly sealed.
Documentation matters
A room-by-room inventory and restoration scope support faster insurance decisions.
Fire Damage Restoration services available in Vancouver
On Command coordinates every stage of fire damage restoration in Vancouver, keeping emergency work, contents, cleaning and reconstruction under one accountable team.
Emergency board-up
Secure exposed doors, windows, roofs and openings after fire department release.
Water extraction
Remove firefighting and sprinkler water before it creates mold and structural damage.
Soot and smoke cleaning
Match cleaning methods to each surface so residue is removed without spreading or setting it.
Contents restoration
Inventory, pack out, clean and store salvageable furniture, textiles and personal property.
Odour removal
HEPA filtration, source removal and professional deodorization treat embedded smoke odour.
Structural drying
Dry framing, subfloors and cavities affected by hose or sprinkler water.
Selective demolition
Remove unsafe charred and contaminated materials under controlled conditions.
Complete reconstruction
Rebuild walls, flooring, cabinetry and finishes after the structure is clean and dry.
About 55% of Vancouver's housing stock was built before 1990, the era when asbestos-containing building materials were standard, based on 2021 census construction-era data.
Fire response in Vancouver
Vancouver Fire Rescue Services, which began in 1886 as the volunteer Vancouver Fire Brigade, responds to structure fires across the city along with medical, marine, hazmat and technical rescue. Vancouver's large stock of older wood-frame and pre-1950 character homes can carry knob-and-tube or aluminum wiring that raises fire risk.
Older building assemblies
Roughly 55% of Vancouver's housing stock predates 1990, the era when asbestos-containing materials were standard. The classic Vancouver Special, over 10,000 of which were built from about 1965 to 1985 across East and Southeast Vancouver, falls squarely in the highest-risk asbestos window for drywall compound, popcorn ceilings, vinyl tile and duct wrap.
Firefighting water
Smoke cleanup in Vancouver often includes extraction and structural drying after hose or sprinkler water reaches lower floors.
Local access planning
About 35 to 55 minutes from our Surrey headquarters at 5508 Production Blvd to Vancouver in normal traffic. We confirm access, parking and board-up needs during dispatch.
Local facts shape the access, equipment, containment and restoration plan.
Fire losses involve the building, contents, emergency protection and often temporary living arrangements. We build a documented scope, photograph affected rooms, inventory salvageable contents and coordinate directly with your adjuster.
One restoration team documents the damage, work performed, drying readings and repairs.
Insurance coordination
We work directly with your insurance team where the claim and policy allow.
Photo documentation
Affected rooms and materials are recorded before and during restoration.
Moisture and work logs
Readings and completed tasks support the technical scope.
Adjuster coordination
We answer scope questions and keep the restoration record organized.
Vancouver and Surrounding Areas
Local fire restoration across Vancouver
We provide fire restoration across Vancouver, including Kitsilano, Mount Pleasant, Grandview-Woodland, Kerrisdale, West End, Yaletown, Marpole, Dunbar-Southlands. Local landmarks such as Stanley Park and Granville Island help our dispatch team confirm the closest access route.
About 55% of Vancouver's housing stock was built before 1990, the era when asbestos-containing building materials were standard, based on 2021 census construction-era data. That local context shapes how we plan access, equipment and the restoration sequence for Vancouver properties.
Customers trust On Command during stressful situations because our team communicates clearly, works safely, and helps guide the next steps.
Certified. Trusted. Proven.
IICRC Certified
Licensed & Insured
Canadian Owned
★★★★★
We presented Manny and his team with a real challenge in dealing with asbestos insulation contamination in a building more than 70 years old. Not only was the contaminated vermiculite mixed with old fiberglass...
DDDavid DewarGoogle review
★★★★★
Had a great experience with Manny and his professional crew. Very quick response, they came to site the next day fully equipped and ready. They got the job done right, safe, and on time. Totally recommend.
ABAmin BehradGoogle review
★★★★★
We had an excellent experience with On Command Services. Manny was incredibly professional, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and eased our concerns...
SSSophia SandhuGoogle review
★★★★★
This company has attended and completed several jobs in my building, my unit included. I was very impressed by their efficiency, communication, thoroughness, and general manner. Not only are they great at what they do,...
MDMelissa DGoogle review
★★★★★
Manny and his team did a great job helping me do some repairs around my property (replacing rotted wood in deck, waterproofing deck, and some minor interior fixes with doors that wouldn't close properly). They were...
KSKatie SanfordGoogle review
★★★★★
Manny and his team were a pleasure to deal with. They were professional, thorough, detail oriented and timely. Highly recommend to consumers and insurance providers alike!
MMMark ManuelGoogle review
★★★★★
The best place to deal with... they are so professional and loved their customer service....manny and his team did great. gonna recommend to my friends and family. Thank you !!
KVKritika VermaGoogle review
★★★★★
We had a mould issue in our bathroom, Manny and his crew came out for an assement and removal mannys crew took care of the job fast and clean. Highly recommend ONCOMMAND, very professional and friendly great company!
JMJosh McdearmidGoogle review
★★★★★
We presented Manny and his team with a real challenge in dealing with asbestos insulation contamination in a building more than 70 years old. Not only was the contaminated vermiculite mixed with old fiberglass...
DDDavid DewarGoogle review
★★★★★
Had a great experience with Manny and his professional crew. Very quick response, they came to site the next day fully equipped and ready. They got the job done right, safe, and on time. Totally recommend.
ABAmin BehradGoogle review
★★★★★
We had an excellent experience with On Command Services. Manny was incredibly professional, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and eased our concerns...
SSSophia SandhuGoogle review
★★★★★
This company has attended and completed several jobs in my building, my unit included. I was very impressed by their efficiency, communication, thoroughness, and general manner. Not only are they great at what they do,...
MDMelissa DGoogle review
★★★★★
Manny and his team did a great job helping me do some repairs around my property (replacing rotted wood in deck, waterproofing deck, and some minor interior fixes with doors that wouldn't close properly). They were...
KSKatie SanfordGoogle review
★★★★★
Manny and his team were a pleasure to deal with. They were professional, thorough, detail oriented and timely. Highly recommend to consumers and insurance providers alike!
MMMark ManuelGoogle review
★★★★★
The best place to deal with... they are so professional and loved their customer service....manny and his team did great. gonna recommend to my friends and family. Thank you !!
KVKritika VermaGoogle review
★★★★★
We had a mould issue in our bathroom, Manny and his crew came out for an assement and removal mannys crew took care of the job fast and clean. Highly recommend ONCOMMAND, very professional and friendly great company!
JMJosh McdearmidGoogle review
Why Choose On Command
Why Vancouver property owners call our team
Restoration is easier when one certified local contractor owns the emergency work, documentation, drying and repairs.
IICRC-certified crews
Trained restoration technicians working to documented standards.
30+ years of experience
Practical restoration experience with homes and businesses across Vancouver.
Surrey-based dispatch
Local crews and equipment serving Metro Vancouver and the Fraser Valley.
A real person answers
Direct help during urgent losses, day or night.
One full-service team
Assessment, cleanup, drying, contents and reconstruction under one roof.
Licensed and insured
Clear work records and direct insurance coordination.
Direct answers about fire restoration, timing, safety and insurance in Vancouver.
Vancouver Fire Rescue Services, which started in 1886 as the volunteer Vancouver Fire Brigade, responds to structure fires across the city. After the department releases the scene, On Command handles the smoke, soot and firefighting-water cleanup so the home can be dried before mold sets in.
Older Vancouver character and wood-frame homes, and roughly 55% of the city's stock predates 1990, can still have knob-and-tube wiring from before the 1950s or aluminum wiring from about 1965 to 1976 that raises fire risk. When these homes burn, smoke and soot travel through open wall cavities and old ductwork, and pre-1990 materials can release asbestos, so cleanup needs certified crews who test and contain first.
Wait for the fire department to release the property, then contact your insurer and a restoration company. Do not enter unsafe areas or wipe soot, because the wrong method can spread residue or set stains. Restoration can begin with emergency board-up, water extraction, documentation and protection of salvageable contents.
Emergency board-up can begin after the fire department releases the property and it is safe to enter. Cleaning and selective demolition follow the safety and insurance documentation required for the loss. Older materials that will be disturbed may first need independent hazardous-material testing before the restoration crew removes them.
Fire and smoke losses are commonly covered, but limits, deductibles, exclusions and temporary-living benefits depend on the policy and cause. Contact your insurer promptly and avoid discarding contents before they are documented. We photograph affected rooms, inventory salvageable property and prepare an itemized restoration scope for the adjuster.
The cost depends on structural damage, smoke travel, soot type, firefighting water, contents handling, hazardous-material testing, odour treatment and reconstruction. A contained kitchen fire differs greatly from smoke throughout a multi-level building. After the scene is released, we document each affected area and provide an itemized estimate for insurer review.
Only if the fire department has released the property and the occupied area is safe from structural, electrical, smoke and air-quality hazards. Smoke can travel beyond the burned room through cavities and HVAC systems. The restoration assessment identifies which areas can remain occupied and whether temporary accommodation should be discussed with your insurer.
Fire Damage Restoration needed in Vancouver? Call now.
Emergency board-up, smoke and soot cleaning, odour treatment and complete repairs across Vancouver. Call On Command or request a callback and tell us what happened.